Through its innovative software design and integrations with more than 30 widely used point-of-sale systems, Paytronix empowers more than 1,800 brands across 34,000 locations, giving them the flexibility to deliver unique, revenue-enhancing guest experiences. Headquartered in Austin, TX, and London, England, Yumpingo works with well-known restaurant groups including Texas Roadhouse, California Pizza Kitchen, and Nando’s to deliver their best food and service every day.īased in Newton, Massachusetts, Paytronix is a provider of SaaS customer experience management (CXM) solutions for restaurants and convenience stores. Yumpingo captures real-time customer satisfaction data and delivers prescriptive, actionable insights that continually improve every aspect of the guest experience across every dish, shift, server, and service style. Yumpingo is a next-generation customer experience management platform that enables hospitality teams to make faster, more confident business decisions that matter most to their guests. To learn more about how Yumpingo integrates with Paytronix, visit or call 61 ext. The Paytronix-Yumpingo integration empowers brands to closely examine their operations and make informed decisions that will help drive their businesses forward. “Our partnership with Paytronix delivers a turnkey step change in guest engagement and customer experience management that together empowers and aligns restaurant teams to deliver their best food and service every day,” said Gary Goodman, CEO and founder of Yumpingo. Brief and easy to use, Yumpingo’s smart survey allows brands to capture guest feedback quickly at scale and is sentiment-tailored based on guest satisfaction, so brands can pinpoint the exact reasons motivating every piece of customer feedback. ![]() Yumpingo’s omnichannel method of capturing customer satisfaction data empowers brands to track menu performance and service execution at the dish, shift, location, region, and brand levels to make improvements over time and drive consistency across all service styles and operations, from customer greetings to order accuracy. “Now, with the Yumpingo integration, Paytronix is enabling our clients to gather even more granular, real-time data and uncover actionable insights that can be used both to optimize the guest experience and to fine-tune overall operations.” “The Paytronix platform is renowned for delivering relevant, personal experiences, at scale, that help brands create amazing frictionless experiences,” said Andrew Robbins, co-founder and CEO, Paytronix Systems, Inc. ![]() It combines natively with the industry’s leading loyalty and CRM solution, providing brands with the technology they need to offer amazing guest experiences for millions of guests every day. ![]() Paytronix Order & Delivery is a feature-rich, easy-to-use platform for restaurants and convenience stores to manage their digital-ordering process. Yumpingo’s deep experience management functionality, combined with the Paytronix digital ordering platform enables brands to pinpoint specific actions for their teams to focus on that have the biggest impact on guest satisfaction, traffic, and sales. 13, 2022 (GLOBE NEWSWIRE) - Paytronix Systems, Inc., the most advanced digital guest experience platform, and Yumpingo, a next-gen experience management platform that captures real-time customer satisfaction data, today announced an integration partnership that enables brands to deploy Yumpingo’s proprietary one-minute reviews to guests when using Paytronix Order & Delivery. Partnership provides restaurants with actionable customer satisfaction data at scale, tied to specific dishes ordered and hospitality service provided.ĭelivers insights to help restaurant teams improve customer engagement.Īvailable via Paytronix Order & Delivery app and Paytronix platform.
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